Privacy Policy
Exchange Media - Privacy Commitment
At Exchange Media, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our services, including:
1. Personal Information
Personal information that you provide directly to us, such as your name, email address, postal address, phone number, and payment information when you register for our services, make a purchase, or communicate with us.
Payment Information
When you make a purchase or subscribe to our services, your payment information is processed securely by our payment processor, Stripe. We do not store your full credit card details on our servers. Instead, Stripe collects and processes this information in accordance with their privacy policy and security standards, which comply with PCI DSS (Payment Card Industry Data Security Standard). For more information about how Stripe handles your payment data, please refer to Stripe's Privacy Policy athttps://stripe.com/privacy.
2. Usage Information
Information about your interaction with our services, including your browsing actions, search queries, and other activities on our website or applications. This helps us improve our services and provide a better user experience.
3. Device Information
Information about the devices you use to access our services, including IP address, device type, operating system, browser type, and other technical information.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your comments, questions, and requests
- Sending you technical notices, updates, security alerts, and support messages
- Monitoring and analyzing trends, usage, and activities in connection with our services
- Personalizing your experience and delivering content relevant to your interests
Data Protection Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication procedures
- Regular backups and disaster recovery planning
- Employee training on data protection and security practices
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
Cookie Policy
We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Necessary for the operation of our website
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
- Functionality Cookies: Enable us to personalize content for you
- Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request copies of your personal information that we hold
- Rectification: You can ask us to correct any information you believe is inaccurate
- Erasure: You can ask us to delete your personal information in certain circumstances
- Restriction: You can ask us to restrict the processing of your information in certain circumstances
- Data Portability: You can ask us to transfer your information to another organization or to you
- Objection: You can object to the processing of your personal information in certain circumstances
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@exchange.no
We will respond to your request within 30 days.